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TERMS & CONDITIONS

Last updated: 31st July, 2025

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1. Who We Are

Sales Redefined Pty Ltd (ABN: 31 620 286 197) (“Sales Redefined”, “we”, “us”, “our”) provides education, memberships, consulting, mentoring and workshops for businesses, including the 12‑month “REV UP System” program. By using our website, purchasing our programs or accessing our portals, you agree to these Terms & Conditions (“Terms”).

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2. Key Definitions

  • Program: the 12‑month REV UP System program and any associated services or content.

  • Program Start Date: the official commencement date of the Program as notified by us.

  • Guarantee Period: the 14 days immediately following the Program Start Date.

  • ACL: Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).

 

3. Australian Consumer Law (ACL)

Nothing in these Terms excludes, restricts or modifies any rights or remedies you have under the ACL. Consumer guarantees apply to services.

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4. Subscription Term & Commitment

The Program is a fixed 12‑month subscription. You may pay upfront or in 12 monthly instalments via Stripe. By enrolling, you commit to the full 12‑month term (subject to your ACL rights).

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5. Fees, Billing & Failed Payments

5.1 Currency & GST:

Prices are in Australian Dollars (AUD) and exclude GST unless stated otherwise.

 

5.2 Payment Processor:

Payments are processed by Stripe. You authorise us/Stripe to debit your nominated card on each due date.

 

5.3 Failed Payments & Suspension:

  • We may attempt to debit your card up to three (3) times after a failed payment.

  • If payment remains unpaid seven (7) days after the due date, we may suspend access to the Program and member portal until payment is made.

  • Continued non‑payment may result in termination of access and acceleration of the remaining balance for the term. We may engage a debt collection agency and recover reasonable collection costs.

  • Access will be reinstated once overdue amounts are cleared.

 

5.4 Promotion Codes:

Only one promotion code may be applied per person for each REV UP membership purchase. Promotion codes cannot be combined or used in conjunction with any other offer unless explicitly stated.

 

6. 14‑Day Value Guarantee (from Program Start Date)

If within the first 14 days from the Program Start Date you:

  • a) attend the live masterclass; and

  • b) complete the associated challenge in full;

and you reasonably believe the Program will not deliver value, email ask@salesredefined.com.au before 11:59 pm AEST on Day 14. We’ll refund your Program fee in full. This guarantee is in addition to, and does not limit, your ACL rights

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7. Program Content & Speakers

7.1 We reserve the right to make changes to the program content, structure, or delivery format as needed.
7.2 Speaker Substitutions: Speakers may be subject to change. If a scheduled speaker becomes unavailable, a suitably experienced alternative will deliver the session with the same topic and skill set to maintain the quality and integrity of the program.

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8. Cancellations & Refunds (outside the Guarantee Period)

Outside the 14‑day Guarantee Period, fees are non‑refundable except as required by law. If you cancel for convenience, all remaining instalments remain payable unless we agree otherwise (for example, under a documented hardship policy).

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9. Unfair Contract Terms

We aim to ensure these Terms are fair and transparent. Unfair terms in standard form contracts are prohibited and attract penalties from 9 November 2023; we will read down any term to the extent necessary to comply with the law.

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10. Access & Acceptable Use

  • One licence = one user. Do not share login details.

  • You must not upload or transmit anything unlawful, defamatory, infringing or malicious.

  • Masterclass recordings and materials may not under any circumstances be shared or downloaded from the member portal.

  • We may suspend or terminate access for material breach of these Terms or unlawful conduct.

 

11. Intellectual Property

All Program materials (videos, workbooks, frameworks, trademarks) are owned or licensed by us. You receive a personal, non‑transferable licence to use them for your internal business purposes only. No copying, distributing, reselling or public posting without written consent.

 

12. Privacy & Cookies

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). See our Privacy Policy for details, including how to access or correct your information and how to opt out of marketing.

 

We (and third parties such as Meta, LinkedIn and Google) may use cookies or similar technologies for analytics and advertising; you can manage preferences via your browser or industry tools (e.g. YourOnlineChoices, Google Ads settings).

 

13. Results & Earnings Disclaimer

We provide education and tools; outcomes depend on your implementation, resources and market conditions. We do not promise particular revenue or ROI. This disclaimer does not limit your ACL rights.

 

14. Limitation of Liability

To the maximum extent permitted by law, our liability for any loss or damage arising from the Program or site is limited to re‑supplying the services or paying the cost of having the services supplied again. This does not affect liability for non‑excludable guarantees under the ACL.

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15. Indemnity

You indemnify us for loss we suffer directly because of your unlawful use of the site or breach of these Terms. This clause will not operate to the extent it would be unfair or contrary to the ACL.

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16. Third‑Party Links & Tools

We are not responsible for third‑party sites or tools linked from our website. Use them at your own risk.

 

17. Force Majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control (e.g. pandemics, outages, strikes). We will resume performance as soon as practicable.

 

18. Changes to These Terms

We may update these Terms by posting a new version on the site. We will notify you of material changes to payment, renewal or guarantee terms by email. Continued use after notice constitutes acceptance.

 

19. Governing Law & Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of NSW and the Federal Courts of Australia.

 

20. Contact

Sales Redefined Pty Ltd
Email: ask@salesredefined.com.au 

Address: Level 17, 1 Dension Street, North Sydney, New South Wales, Australia, 2060

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